The Scout.org website uses "cookies", both internal and from third parties. Cookies are small text files placed on your end user device and help us to distinguish you from other users, to enhance your experience on scout.org. If you continue, we'll assume that you are happy to receive cookies on our website. You can change your browser's cookie settings at any time. To find out more about how we use cookies and how to manage your browser settings read our Cookies Policy.

Pregunta

Editing profile concern

19. Dic 2013

Hello, admin

This is just a quick question regarding editing the profile. I tried to change my email address that I am using for scow.org site but I could not make it.

Please, advise how to do so?

Thanks

Farouk

Respuestas (6)

Hi Farouk! You should be able to change the email address linked to your profile by selecting "Edit Profile" and then entering a new email address. Have you tried this, but still not been able to change?


Hi Admin! Thank you very much for your quick answer. Well appreciated. Yes I did as you mentioned but it did not work and unable to change it!


habari Farouk, go to the editing profile menu you will gate all procedure of making a changes .have a nice time.


Hi Farouk! Sorry for not getting back to you earlier. Our tech support tried and it should work using the earlier instructions. If you are still experiencing this problem, they suggests the following:
1. Your username was the same as your email and you tried to change your email by changing the email listed in the 'username' field.
2. You changed your email address but forgot to press 'save' before exiting the 'edit profile'
3. You changed your email address to an address that was already in the system and did not see the error message that popped up on top saying that this email address is already being used.
Hope this solves the problem, if not - let us know!


Hi Admin! I really appreciate your reply. Also, I am sorry to do not telling you that the problem has been solved with success.

Thank you so much


What wonderful experience you will have